When you come to Sonoma West Medical Center, whether it’s to prepare for a medical procedure or to inquire about the services we offer, our team of highly knowledgeable staff is here to guide you through your individualized patient experience.
Our Patient Educators will begin this process with you. If you begin on the phone or in person, our patient educators are committed to providing the information and resources for patients to be active participants in their care. It is our goal to ensure your health information moves smoothly through the organization, making it easy for you and the clinical staff.
Along with Patient Educators our RN Navigators are here to guide you through your time at SWMC. The RN Navigator will follow you every step of the way, from appointment scheduling and the admission process, to follow-up after your discharge. SWMC’s proactive approach helps drive the decisions that lead to more coordinated care in which providers and patients alike are empowered with information.
Our patient engagement team strives to make your stay here at Sonoma West Medical Center the best hospital experience you will ever have.