Not just a high-tech novelty, Amica— Latin for friend— is a vital presence at SWMC, helping to facilitate several aspects of patient care while utilizing a secure, highly reliable Cloud-based network. Amica memorizes the location of every patient in the hospital. Responding immediately to a request given via the touch of a screen or the voice of a nurse or doctor, Amica will travel independently, rolling quietly down the halls and into a patient’s room without bumping into people or knocking down IV stands. Amica uses facial recognition and ID bracelet scans to identify the patient before transmitting critical information to hospital clinicians. This helps doctors and nurses monitor the patient’s condition and coordinate care.
Amica can also facilitate care by bringing together a patient’s multidisciplinary healthcare team—both physically and remotely— to allow a group audio-video consultation in order to assess and discuss the patient’s needs. Amica’s remote access abilities also allows family members to communicate directly with patients and their doctors to make crucial healthcare decisions together. Amica can also provide patients with instructional videos related to their care and discharge.