Working Behind the Scenes

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Andrea Baker, RN

Andrea Baker RN, a former Palm Drive Med/Surge nurse, is helping to prepare Sonoma West Medical Center to reopen by cleaning out patient rooms, checking inventory, and setting up rooms with functional equipment. “I am happy to be a worker bee,” she says. “What could me more important than to do all we can to insure the health and well being of our community?”

Andrea Baker, RN

Andrea pushes a cart overflowing with old curtains removed from the patient rooms to be replaced by beautiful new curtains.

Andrea Baker, RN

Andrea moves equipment to a correct location after being stored in the cafeteria.

Laurie Buettner RN

Laurie Buettner RN

Rick Smith, Volunteer Coordinator

Rick Smith, Volunteer Coordinator

Laurie Buettner RN, who worked as a nurse at Palm Drive from from 1980 until it closed last year, is volunteering to help with clinical setup in the out-patient area.

Rick Smith, the new “volunteer coordinator,” is also the husband of Christine Smith, the manager of perioperative services. “It’s very exciting for both of us to be helping to reopen our new community hospital.”

Top Rated Emergency Director Brings ‘No Wait ER’ to Sonoma West Medical Center

Dr. Rodney Look
Dr. Rodney Look

Dr. Rodney Look

Dr. Rodney Look, Director of Emergency Medicine at Sonoma West Medical Center (SWMC), says what he loves best about Sebastopol is the vibrant sense of community. The town just moves to its own unique beat, says Dr. Look, an eight year resident of Sebastopol, whose three children are all in school here.

Dr. Look brings to SWMC an innovative concept he pioneered at St Helena Hospital Napa Valley, where his ‘No Wait ER’ rated in the Top 5% for overall patient care in a national survey conducted by NRC PICKER, ncrpicker.com, the national research corporation that measures what matters most to patients.

At SWMC, this award-winning model will enhance Emergency Department efficiency while improving care by direct triage of patients as they arrive at the ER. When every second counts, these new protocols minimize wait times and add comfort by moving patients quickly from the emergency room into an observation bed.

The results are clear to see in the average wait time from the point at which a patient enters the Emergency Room to being seen by a physician. At St. Helena, Dr. Look’s No Wait ER achieved an average of 4 minutes “door to doctor” time. Sonoma County hospitals (and California hospitals) typically average over 30 minutes in wait time to see a doctor.

With a board certified physician on staff 24/7 and direct access to a broad range of specialists, the SWMC Emergency Department is ready to handle everything from cuts and broken bones to life-threatening cardiac arrest and stroke.

Dr. Look says he’s found that improving the efficiency of his Emergency Department team makes for happier providers and more satisfied patients. At SWMC he aims to make our Emergency Department “the front door of community care,” which acts to improve the quality of life in his hometown.

Hear more from Dr. Rodney Look.

Sean Grinnell, Fire chief of Bodega Bay

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Sean Grinnell, Fire Chief of Bodega Bay

Sean Grinnell, Fire Chief of Bodega Bay

Sean Grinnell, Fire Chief of Bodega Bay

As Fire Chief, Sean Grinnell addresses the critical shortage of beds and ER services in Sonoma County. He highlights the ‘Golden Hour’ in emergency service that many times has life or death consequences. When Palm Drive was open his emergency vehicles used to perform 45 minute turnarounds, now they take 2-3 hours leaving his coverage area unserved.

Randy Coffman, Manager, Creative Properties Services

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Randy Coffman, Manager, Creative Properties Services

Randy Coffman, Manager, Creative Properties Services

Randy Coffman, Manager, Creative Properties Services

Randy explains how SWMC is totally different from Palm Drive, and provides personal stories that everyone can relate to as residents of West County.